Privacy Policy

Effective date: July 2026

Note: This policy is drafted to reflect how this website actually collects and uses information as of the effective date above. It has not been reviewed by an attorney. Before publishing this live or relying on it for legal compliance (including GDPR, CCPA, or other jurisdiction-specific requirements that may apply to your visitors), have it reviewed by qualified legal counsel.

Crosdale Consulting LLC ("Crosdale Consulting," "we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, including:

Contact and inquiry information — name, email address, organization, and message content, submitted through our contact form or free assessment form.
Scheduling information — name, email address, and selected meeting time, submitted when booking a free or paid consultation.
Payment information — when you purchase a paid consultation or digital product, payment is processed through HubSpot's payment infrastructure. We do not directly collect or store your full card number; payment details are handled by HubSpot and its payment processing partners.
Automatically collected information — standard technical information such as browser type, device type, and general usage data, collected through cookies associated with our forms and scheduling tools (see Cookies below).

How We Use Your Information

To respond to inquiries submitted through our contact form
To schedule and conduct consultations you've booked
To process payments for paid consultations and digital products
To deliver digital downloads (such as our free AI Readiness Assessment or paid toolkits) that you've requested
To send you information you've specifically requested, or — where you've agreed to receive them — occasional updates about our services
To maintain accurate business records and improve our services

Third-Party Services We Use

This website relies on the following third-party services to operate. Each has its own privacy practices, linked below:

HubSpot — powers our contact form, free assessment form, meeting scheduler, and payment processing for consultations and digital products. See HubSpot's Privacy Policy.
Google Fonts — this site loads typefaces from Google's font library, which may involve your browser making a request to Google's servers. See Google's Privacy Policy.
Cloudflare — hosts and delivers this website's content. See Cloudflare's Privacy Policy.

Cookies

Forms and scheduling tools embedded on this site (powered by HubSpot) may set cookies to attribute form submissions, remember your session, and provide analytics on how our pages are used. These cookies are set by HubSpot, not directly by Crosdale Consulting. You can control or disable cookies through your browser settings; doing so may affect the functionality of forms and scheduling tools on this site.

Data Sharing

We do not sell your personal information. We share information only with the service providers listed above, to the extent necessary for them to provide the services described (form processing, payment handling, hosting), and as required by law.

Data Retention

We retain contact and inquiry information for as long as reasonably necessary to respond to your inquiry, maintain business records, and comply with legal and tax obligations. You may request deletion of your information at any time (see Your Rights below).

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise any of these rights, contact us at info@crosdaleconsulting.com.

Children's Privacy

This website and our services are directed at businesses and organizations, not children. We do not knowingly collect personal information from individuals under the age of 13.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The effective date at the top of this page will reflect the most recent update.

Contact Us

If you have questions about this policy or how we handle your information, contact us at:

Crosdale Consulting LLC
306 W Redwood Street, Suite 200
Baltimore, MD 21201
info@crosdaleconsulting.com